If a student misses an exam or needs to retake an exam for some reason then there are multiple options to handle this. Which strategy is appropriate will depend on factors such as whether missing the exam was the student's fault (e.g., overslept) or outside their control, and whether this was a short-term interruption (e.g., fire alarm went off 3 minutes after the exam started) versus a long-term problem (e.g., sick for an entire week, so making up exams may only add more pressure).
Some useful options are:
Exempt the student from the exam. Common strategies are to compute the total exam average with this exam removed, or to replace this exam score with the highest of their other exam scores. This is a good option for cases where the student is unable to take the exam for many days and so postponing the exam may cause an undue workload when they return.
Give the student a "take-home" exam without proctoring. This requires minimal coordination and is very accommodating for the student. This is a good option when the student has already been negatively impacted by missing the exam through no fault of their own.
Use a TA to proctor the student's exam via Zoom. This allows great flexibility in proctoring arrangements.
Request a "one-off" conflict for the student with CBTF proctoring. In the request email to Carleen, please include a note that this student missed their original exam reservation - that reservation will need to be deleted by the CBTF proctors.
Notes about exam reschedulings:
The CBTF Online is unable to rapidly reschedule students into same-day or next-day conflict exam slots. When rescheduling is desired (point #4 above) please use the "one-off" rescheduling workflow.
It is the responsibility of the course to ensure the exam is available for students during rescheduled exams, as for any conflict exam.